Shipping & Delivery

At Kairos Prestige, we are committed to providing a smooth and reliable delivery experience. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.

Please note that orders placed on weekends or public holidays may begin processing on the next business day.

Estimated Delivery Times

Estimated delivery times vary depending on your location, shipping method, carrier, and product availability.

Delivery estimates shown at checkout or provided after your order is shipped are estimates only and may be affected by circumstances outside our control, including carrier delays, customs procedures, weather conditions, or periods of high shipping volume.

Order Tracking

When tracking is available, you will receive a tracking number by email after your order has been shipped.

Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that shipping information can be changed once an order has entered processing or has been shipped.

International Orders

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not controlled by Kairos Prestige.

Customs procedures may also result in additional delivery delays.

Delayed Orders

Occasionally, deliveries may take longer than expected due to circumstances outside our control.

If your tracking information has not updated for an extended period or your order has not arrived within the expected timeframe, please contact us so we can assist you in reviewing the shipment status.

Lost or Damaged Packages

If your order arrives damaged, or you believe your package has been lost in transit, please contact us as soon as possible with your order number and any relevant information or photos.

We will review the situation and determine the appropriate next steps based on the circumstances of the shipment.

Multiple Packages

In some cases, items from the same order may be shipped separately and arrive at different times. If this happens, you may receive separate tracking information for each shipment.

Questions About Your Delivery

If you have questions regarding your order or delivery, please contact our customer support team and include your order number so we can assist you more efficiently.

Kairos Prestige
Premium selection. Reliable service.